simpletech mac monitoring service

SimpleTech Monitoring

Preventative IT management is critical in today’s business environment. There is always a need to update application software, operating systems, install drivers, fix non-communicating printers, stay current with security, and much more. A business needs constant oversight to survive in an evolving and fast-paced technological world.

Business has no time for downtime.
Schedule a Consultation Today

(775) 273-8324

What do we monitor?

System Performance

System Performance

Keeping a computer running at its peak performance can be made easy. We’ll alert you to issues impacting productivity such as failing laptop batteries, kernel panics, faulty RAM, unscheduled reboots, and failed power-on self-tests (POST). All of which usually go unnoticed.
Backup Systems

Backup Systems

At some point, your hard drive will fail. That’s why it’s so important to regularly check that the backup is being completed successfully. We’ll do the checking so you don’t have to and will alert you if we see backups not being performed as expected.
Malware

Malware & Anti-Virus

No single malware and anti-virus detection software can find all threats. We’ll provide an additional layer of inspection to compliment your existing solution. If you don’t have malware and anti-virus software installed, we’re here to help you find and install a comprehensive solution.
Networks

Networks

Slow network performance can be caused by things like poor cable quality, failing network hardware, or internet service issues. We’ll help narrow down the cause by alerting you when there’s an excessive number of network errors and let you know when a computer’s IP address changes.
Hard Drives

Hard Drives

Running low on disk space can occur suddenly and has real potential to corrupt a system and cause data loss. We can alert you well before that ever happens. We’ll also alert you to any disk input/output (I/O) errors (a precursor to a drive failure), SMART errors, boot disk selection changes, false mounts, and more.
Expirations

Expirations

As we check the health of your computers, our software will automatically gather expiration dates from Backblaze, CrashPlan, Kerio Connect, and more. We’ll receive notifications of impending expirations before it’s too late.

Plans

 

  
 
Proactive Monitoring
Issue Notifications
Online Support Requests
Hardware & Software Procurement
Quarterly Audits
Remote Support
Daily Off-Site Backup Solutions
Malware & Anti-Virus Monitoring
Annual IT Budget Planning
Disaster Recovery Planning
On Site Support
Additional Macs

Standard Care

$25
Monthly
Proactive Monitoring
Issue Notifications
Online Support Requests
Hardware & Software Procurement
Quarterly Audits
Remote Support : 15 minutes/day
Daily Off-Site Backup Solutions
Malware & Anti-Virus Monitoring
Annual IT Budget Planning
Disaster Recovery Planning
On Site Support : 10% Discount on Services
Additional Macs: $10/month

Pro Care

$75
Monthly
Proactive Monitoring
Issue Notifications
Online Support Requests
Hardware & Software Procurement
Quarterly Audits
Remote Support
Daily Off-Site Backup Solutions
Malware & Anti-Virus Monitoring
Annual IT Budget Planning
Disaster Recovery Planning
On Site Support : 20% Discount on Services
Additional Macs: $25/month

Unlimited Care

$200
Monthly
Proactive Monitoring
Issue Notifications
Online Support Requests
Hardware & Software Procurement
Quarterly Audits
Remote Support
Daily Off-Site Backup Solutions
Malware & Anti-Virus Monitoring
Annual IT Budget Planning
Disaster Recovery Planning
On Site Support
Additional Macs: $75/month