Mac Managed ServicesMacCare
Is being Mac support for your business stopping you from running the business? Does your team need a reliable source for questions about their Mac? Look no further.
MacCare is a preventative maintenance plan that keeps a constant pulse on your Mac’s performance. More importantly, it provides you and your team support when its need.
Get peace of mind, predictable IT costs, and a trusted IT partner in an evolving and fast-paced tech world.
Mac Tech Support For Small Business
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Peace of Mind and Reliability with SimpleTech's MacCare
The peace of mind from using SimpleTech's MacCare is a relief. We don't worry about something unexpected happening to our Macs, resulting in downtime and lost revenue. The reliability is above any experience we have had in the past for Apple computer support. I know appointments will be kept, costs will be true to what was quoted, and there will always be someone to respond if I have a question or a pressing need arises. With SimpleTech supporting our Apple computers, there is simply no need to worry about Mac support anymore!
With our old IT company providing Mac tech support, we had a lot of concerns with the security of our data and what would happen in the event of an emergency. Since using SimpleTech, we have realized that there are Apple IT support companies out there that can have unmatched customer service and listen to our specific needs or concerns. After coming up with a game plan to protect our business, I am confident knowing our data is secure and recoverable if ever lost. Not to mention, SimpleTech will be there in the event of an emergency.
Mac Tech Support that is Accessible, Knowledgeable, and Great to Work With
We started using SimpleTech's MacCare for our Mac tech support in 2018 to manage our Apple computers in the office. We are glad that we did! Using SimpleTech's MacCare has eliminated a lot of the problems we had before. Representing a client base throughout Nevada, it is critical that we don't have issues with the Mac computers in the office. Our clients rely on us, and we rely on SimpleTech and our office technology. If you are looking for Apple computer support, give SimpleTech a shot. You won't be disappointed.
- Remote Monitoring And Management
- Notification of unusual events
- Monitoring for down/offline devices
- Routine Maintenance & Updates
- Advanced Endpoint Protection And Updates
- Content Filtering And Intrusion Protection
- Everything from Essentials
- Quarterly System Tune-Ups
- Off-Site Backup Management
- File And System Restores From Backup
- Dark Web Password Monitoring
- Email Security
- Asset Tracking And Management
- Executive Summary Monthly Report
- Everything from Essentials & Secure
- Phishing Tests For Employees
- Cyber Security Awareness Training
- Quarterly Strategic Planning And Budgeting
- Vendor Liaison, ISP, VoIP, Managed Print
- Written Disaster Recovery Plan And Updates
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Malware & Antivirus
No single malware and anti-virus detection software can find all threats. We’ll provide an additional layer of inspection to compliment your existing solution. If you don’t have malware and anti-virus software installed, we’re here to provide one for you.
Turning your computer on Monday morning then finding you need to sit around and wait an hour for it to update is not how you want to start your week. Get updates and maintenance ran on your systems when it’s convenient for you.
At some point, your hard drive will fail. That’s why it’s so important to regularly check that the backup is being completed successfully. We’ll do the checking so you don’t have to and will alert you if we see backups not being performed as expected.
What is MacCare?
MacCare is Mac Managed Services. This is the exact opposite of a break/fix IT support model. Managed Service Providers (MSPs) are proactive in their support and attempt to resolve issues before they become a larger problem. Keeping your business running.
What are the benefits of MacCare?
Adopting MacCare’s Apple Managed Services for a business is intended to be an efficient way to stay up-to-date on technology, give you peace of mind, predictable IT costs, and a trusted IT partner that is looking out for you.
What about the privacy of my data?
Your privacy is paramount! SimpleTech Monitoring is a tool to monitor the health of your system, not a listening or recording device.
Click here to see end-user privacy information.
What are the typical costs of Managed Services?
Rates vary depending on the level of service you wish to have. In some cases, businesses simply want to know if an issue exists. In others, they also want to have remediation handled without having to spend their valuable time resolving the issue on their own.
How are payments handled?
Payment processing is done on the 5th of each month. You can cancel anytime. Any cancellation after the 5th of the month when payments are processed are not refundable and monitoring will continue for the remainder of the month.
What information can you see?
We see a lot of the computer’s hardware information, but not much else.
Click here to see a sample report.