Our old IT company muddle through with Mac tech support. That gave us a lot of concerns with the security of our data and what would happen in the event of an emergency. Since using SimpleTech, we have realized that Apple IT support companies can have unmatched customer service and listen to our specific needs or concerns. After coming up with a game plan to protect our business, I am confident knowing our data is secure and recoverable if ever lost. Not to mention, SimpleTech will be there in the event of an emergency.